Pulling the customer into a private conversation shows him compassion and professionalism. Then try additional Sample CASPer. RWF Training is an independent service provider and does not have any role in creating or administering the CASPer test. Paul said he had to leave the group due to a worsening medical condition, but your classmate sees a photo of him at a pool party on social media. You will get the opportunity to take a 15-minute break if you wish (it’s optional), so assuming you take the break you’ll be done in less than half an hour. What strategies could you offer to help him make a decision that he feels comfortable with? This means you’ll have 12 different people analyzing your questions and answers. If you decide to abide by store policy, how could you refuse the refund in a way that shows empathy for the customer? Prévoyez environ 90 minutes pour passer l’examen CASPer. In the real CASPer test, each section will contain either a scenario (short video) or a personal discussion topic, and then three questions to answer in any order that you wish. At the very least, aim for 40 words a minute. The scores of the test are sent to individual At a high-level, the test is broken down into 12 distinct sections. The questions that follow are a mix of standard situational judgment test questions and behavior descriptor questions. The section starts with a short one to two-minute video. You’ll want to show how you consider alternative possibilities before jumping to conclusions and making potentially false accusations. This post will cover everything you need to know about the CASPer test. When should I take it? Eight of those sections utilize videos to set the stage for the question, and the remaining four sections are all word-based. Eight of those sections utilize videos to set the stage for the question, … As the store manager, would you give this customer a refund? You’ll learn how to prepare, what purpose it serves, how long it is, and much more. The CASPer test is a registered mark of, and delivered by, Altus Assessments. The responses highlight the value of gaining multiple perspectives instead of accepting assumptions as truth. Understanding how medical professionals address conflicts can do a lot to mold your approach. Yes. The CASPer test is marked on a numerical scale that reflects how well your response either meets, does not meet, or exceeds the assessors’ expectations, and each station has 3 questions and is rated on a scale of 9. You can even find video scenarios. The latest you should take it is July. They demonstrate the steps of gathering more information and giving the group member a chance to make the right decision before reporting his actions. Answers that are unprofessional can result in a red flag for an entire test. "CASPer is not a pass-fail test, but a way of ranking a large amount of applicants on personal characteristics and professionalism. This is a new test and not all schools require it yet. It's used across the world as part of the application process to hundreds of college and university programs. Do you think it is okay to report a concern to a supervisor based on a suspicion? If the section contains a scenario, the scenario description will be preceded by a statement indicating what role you have in the scenario. In this CASPer practice scenario, you have to balance multiple perspectives and priorities, while resolving the conflict between your two remaining group members. If you want to go all-out and seriously prepare for the CASPer test, feel free to get in touch with us. As a result, traditional test preparation doesn’t really apply to the CASPer. Your Trusted Advisors for Admissions Succes, Learn everything you need to know to ace the casper test. While it might seem counterintuitive to the medical school application process, those scenarios provide a close look at how you think. If not, I would consider altering the store refund policy. I believe empathetic listening and respectful communication are essential to customer service. These are readily available all over the Internet. Use it to ensure that things run smoothly on test day. This means creating a well-crafted personal essay or trying to get a letter of recommendation from someone you know will provide glowing words of praise. Some schools will consider the results but not use official numbers to separate applicants. So, around April or May is a good option. Each section is manually graded by a different person. An effective physician takes their personal priorities out of the equation when helping a patient make a difficult choice. Let’s take a deeper look into the two sections. Graders are instructed to overlook issues like spelling and grammar. So, you have to think quickly! A solution was first sought within current store practice—making the refund a charitable contribution. But your other classmate doesn’t want to do anything without having all the facts—maybe it’s an old photo, after all. Instead, it’s about analyzing how you think. The CASPer test is delivered by Altus at takecasper.com. The graders will even consider incomplete sentences if you ran out of time before completing a section. Only the schools you apply to have access to it! When is the CASPer Test offered? It may be used by medical schools instead of or in addition to the traditional medical school interview. It takes three weeks for your CASPer exam to be scored and distributed to the med schools on your list. Why or why not? As of April 2020, the non-refundable test fee for American students is $12 (click here to learn about test fees for non-US students), with an additional $12 fee for every med school you distribute your results to. I would meet Paul in person and determine if the photo was new or old. With only five minutes to respond to three questions, you don’t have a lot of time. Now you know what the CASPer test is and your options for preparing for it. In your opinion, what is the most essential quality to possess in a customer service position? In a compassionate manner, I would apologize and explain I was unable to make an exception. Rather, it’s about measuring your professionalism, morality, communication skills, and empathy. And with more and more medical schools using it, more and more students are trying to find out what the heck it is. Snapshot is an opportunity for you to demonstrate your personal attributes to the programs you are applying to, especially during this time where face to face communication is difficult. This process is something we’re quite familiar with and would be happy to help you out. Oftentimes, these questions have you reflecting on specific past experiences. For example, you might see scenarios revolving around workplace decisions. The important thing to discuss is your process of weighing two conflicting priorities—company policy and customer well-being. We’ll offer you a framework for thinking about each scenario, as well as sample responses and rationale for why these answers work. Would you recommend he take paternity leave? What do you recommend to your group members? A growing number of PA programs are adopting the CASPer exam, a web-based situational judgment test, as a component of the application process. Maintaining a work-life balance can be challenging. Employers sometimes demand too much from their employees, and employees may struggle to define their work-life boundaries. Read available information concerning CASPer®. Here is the sample CASPer scenario: "You are a pilot waiting at the airport for your next assignment. I would try to offer alternative solutions to his problem—for example, recommend he inquire about a prescription payment plan or more affordable generic medication. As a physician, you’ll be working with people of all races, genders, and incomes. It’s a type of psychological test that will present you with realistic hypothetical scenarios and ask what would you do when faced with a particular situation—and why. Will Practice Tests With Sample Questions And Answers Help? While a customer’s request may need to be denied, the customer-provider relationship can be preserved if the customer feels they have been listened to and respected. It costs $12 for American students. It effectively measures those personal characteristics and provides quantifiable results without any biases. Does he prioritize spending this time with his wife and child or securing a promotion to help him provide for them financially? So, if one or more of your target schools is using this tool, knowing how to plan appropriately for CASPer will help you to avoid delaying your application submission and understand what to expect in the exam. There are no official standards for CASPer scores. These include both video-based and text-based scenarios based on … This Maya Angelou quote summarizes effective customer service, “People will forget what you did, but people will never forget how you made them feel.”. Practice answering a few sample questions. Let’s start your CASPer preparation with these scenarios. I would add a clause saying refunds could be issued without a receipt based on the manager’s discretion. Do you believe that one false or inappropriate post on social media can have a lasting effect on someone’s career? The practice Casper test is the perfect way to ease applicant’s concerns and make sure they are fully prepared, and know what to expect, come test day. Once we understood the policy, I would help my co-worker clarify his priorities in an accepting, non-judgmental way. I would suggest he weigh the benefits and drawbacks of each option, both short-term and long-term. Is it necessary to study for the CASPer Test? Video-based scenarios include the following: A description of your role (e.g., “You are a friend.”), Three open-ended questions (e.g., “How would you advise your friend in this situation?”). How To Crack The Code. Information regarding a sample CASPer test is An additional fee of $12 is charged for every school that the results are sent to as well. Get acquainted with the format of CASPer® and the types of questions that will be asked. Showing you understand the complexity of these decisions indicate you will handle them appropriately when they arise in your practice. Would you recommend he take paternity leave? Here are 8 official sample CASPer test prep questions in 2020 plus our expert answers to help you practice and prep for your CASPer exam. Yes. The CASPer® is a situational judgement test used to assess applicants' interpersonal skills and non-academic performance. How will you support your co-worker and help him find a positive solution to his dilemma? If it’s a new photo, I would express the group’s concerns about the justice of the situation. Do you believe that one false or inappropriate post on social media can have a lasting effect on someone’s career? In this scenario, the principle of patient autonomy stands out. Via this guide, hope you can learn In this CASPer practice scenario, you want to demonstrate your empathy and problem-solving skills. At the end of the day, your CASPer scores are just another factor to compare you with other students. Before making a recommendation, I would first gather more information. Situational judgement tests (SJTs) are a type of psychological test which presents the test-taker with realistic, hypothetical scenarios and may ask the individual what they would do in the dilemma and why they would do it. Preparing for the MCAT and ensuring that your GPA is as high as possible is already a huge undertaking for prospective medical students. If so, I could issue a refund from the store’s charitable fund. Maintaining work-life balance is in everyone’s best interest because it improves productivity and overall health. However, there’s an additional test that you may have to take as part of the admissions process for medical school. Here’s the first video synopsis and the related set of questions: A co-worker whose wife is pregnant is conflicted whether or not to take paternity leave. The second response addresses the difficulty of dealing with ambiguity, which occurs in the life of every professional. In most cases, they are “What would you do” types of questions where you have to explain your reasoning. Why or why not? There’s not much you can do to prepare for the CASPer test in terms of performance. What strategies could you offer to help him make a decision that he feels comfortable with? The entire test is 60 minutes long and is broken down into 12 sections that take 5 minutes each. CASPer® is a 90-minute test consisting of 12 scenarios. I would find the company’s HR policy on paternity leave and review it with my co-worker. How long will my CASPer results be valid? As his co-worker, what do you think he should do? Reflect on challenging experiences and jot down the lessons you learned. This is meant to replicate the demographics of the patient population as a whole. CASPer is a form of situational judgement test. Professionals, especially those who require the public’s trust like physicians do, should consider how their actions on social media could be interpreted by others. Word-based scenarios include the following: A short statement to consider (e.g., “Think of a time you were pressured to compromise your values.”. Instead, they’re characteristics that you develop over time through experience. Many applicants take a lot of time trying to craft an image of what they think medical schools want to see in students. One study found that a vast majority of cases involving disciplinary action against doctors were caused by a lack of professionalism rather than issues with medical expertise. The CASPer test is the new kid on the block when it comes to medical school requirements. Snapshot will be offered to all applicants for the duration of the 2020/2021 admissions cycle, once they have a reserved or completed Casper Test. After five minutes, stop wherever you are—even if you haven’t answered all the questions—and compare your responses with ours. You can learn how to add schools here. The official CASPer site has a system checker tool. Using the policy to inform us, I would support my co-worker in making a priority-based decision. CASPer (Computer-Based Assessment for Sampling Personal Characteristics) is an admissions test developed by researchers at McMaster University (Canada) that aims to measure traits like professionalism, ethics, communication, and empathy. 12 Sections It’s important to make sure that admissions officers can tap into a wide range of competencies in a variety of scenarios (i.e., work, school, home) for breadth of coverage. Explain your response. What is the CASPer®? For example, you may be asked to think about a time when you were faced with a tough decision or forced to compromise on your own moral code. They want to see how you will respond in certain situations and get more insight into the way you think and how you will come to make decisions in tough scenarios. A different person scores each of the 12 sections. If you decide to abide by store policy, how could you refuse the refund in a way that shows empathy for the customer? CASPer test is not created to be a pass or fail type of test, therefore, you cannot fail it. That said, there are a few things you can do to feel more comfortable going in. When you enroll, you’ll have the opportunity to select which schools will receive your scores. The distribution process is automatic. It essentially looks at how you react to different professional and ethical scenarios. I would actively listen to his situation and validate his feelings of concern for his daughter. For the scenarios that use videos, the questions are more open-ended. Unlike the MCAT, this isn’t a test that you have to complete at a testing center with a proctor. 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